en

Service Management Principles for Hospitality and Tourism

Jay Kandampully · 2015

344 pages · ~9h read

management · non-fiction

en

Service Management

Jay Kandampully · 2011

348 pages · ~9h read

business · management

en

Service quality management in hospitality, tourism, and leisure

Jay Kandampully · 2001

339 pages · ~8h read

business · entrepreneurship